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Return Goods Policy  Conditions of Use

All requests for returns must be written, stating your purchase order, our invoice# , order date and reason for return.

Written authorizations for returns RGA# must be given by Medco with shipping instructions before any returns will be accepted at our warehouse. All unauthorized returns will be shipped back freight collect to the sender.

All authorized returns must be in the original Medco packaging.

Used instruments or items will not be accepted for credit.

Custom Orders are not allowed for returns.

Credit for authorized returns will be allowed if:

a) Due to defects in Manufacturing
b) Order processing error by Medco
c) Incorrect order placed by customer

All authorized returns must be shipped freight prepaid

Restocking Charges for Authorized Returns from Invoice Date:

1) 0-30 days....No Charge
2) 31-60 days....20%
3) 61-90 days....40%
Over 90 days no credit is allowed


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